Can I register any phone or fax number?
At present our service is only available for UK numbers but you can register any type of number including Freephone, Premium rate and Mobile numbers.

My company has many numbers. Is there any restriction on how many I can register?
There's no restriction at all. If you need to register more than 20 numbers pointing to the same Web address contact our corporate sales team to discuss our rate structure.

Can I link to CityCodes from my site?
Yes certainly. We'll even supply the code so you can add a CityCodes pop-up search box to your site to help your users. Show me the pop-up box

I'm outside the UK but I've got the phone number of a UK company I'm trying to find. How do I enter this on your form?
If you've got the international phone number, it probably starts with 0044, +44 or just 44. That's the country code for the UK and our site doesn't need it. The next group of digits will be the area code but without the leading zero. As an example, our own domestic UK phone number is 0191 2811593 but the international number is +44 191 2811593. In this case the area code is 191, so to use our site add the leading zero to get 0191 and either select the city from the pull-down list or enter the area code in the relevant box.

Why can't I find links for any of the numbers I've entered?
At the last count there were well over 75 million phone and fax numbers registered for the UK. We are adding them as fast as we can but we haven't quite got them all yet. You can help us by mentioning CityCodes to any colleagues and associates you think may benefit from our service.

I know the phone or fax number. Can I work out the address of a site without using CityCodes?
Yes, if you follow the instructions below and the phone or fax number is registered with us. The instructions are slightly different for major cities and for towns.

For other towns and cities
1. Take the phone or fax number (eg 01632 2811593) and remove the first zero and the first digit from the area code - 01632 becomes 632
2. Add http://44- at the beginning so you now have http://44-
3. Add the first digit (not the zero) of the area code so you now have http://44-1
4. Add .co.uk/ to get http://44-1.co.uk/
5. Add the rest of area code to get http://44-1.co.uk/632
6. Add the rest of the phone number (no spaces, dashes, hyphens etc)
7. Add .htm at the end
8. You end up with a web site address http://44-1.co.uk/6322811593.htm
9. Copy it into your browser and go straight to the web site.
Just in case you're wondering why the '44-', that's the international code for the UK.

I've got a question about CityCodes that isn't answered here.
Just send us an email to support@citycodes.com and if we can answer your question we will.